The website was all complimentary and gushing about how interesting it was to see a boss working in his own company. Like we were supposed to believe that any of this was real. And when I say real I should say "real" in the sense of being not set up in advance and mediated and programmed. Before I go into the problems with reality and representations and the differences, let me just say that this is really bad television. It certainly isn't art.
It's almost like we're supposed to believe that a CEO cares about his employees. For the sake of a good reality show.... he can act this way... so nice to see the big man have his heart break listening to his employee's hard knock life. Will he return to the board room and give his workers a chance to unionize or raise their wages? Please. This garbage is just set up to make us all think that someday a boss will listen to the workers. The real world is far more complicated than this. Real bosses would honestly replace every worker they have with a computer if they could.
It's nice to see a phone operator seeing the issue more clearly than the boss. His apparent "disappointment" with his Machiavellian customer service person is just a sham. Anyone who thinks this CEO "learned" all sorts of lessons needs to do a .... reality check.
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